Refund policy
30-day return window
You can request a return within 30 days of receiving your order.
How to start a return
Email info@goldenpocket.shop or call +1 (614)-745-7006 with your order number and the item you want to return. We will provide return instructions. Goldenpocket pays return shipping.
Return address
160 Easton Town Center, Columbus, OH 43219, United States
Damaged, defective or incorrect items
Contact us with your order number and a description of the issue so we can help arrange the appropriate next step.
Refund timing and payment method
After receiving your return, we issue the refund within 10 business days to your original payment method.